Shipping policy

Shipping Policy

Last Updated: 03 june 2026

Thank you for shopping with eGadgetGo. We are committed to delivering your orders safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver your orders.

By placing an order on eGadgetGo, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing it promptly.

  • Orders are generally processed within 24 hr.

  • Orders placed on Sundays or public holidays may be processed on the next business day.

  • During peak seasons, sales events, or holidays, processing times may be slightly longer.

You will receive an email or SMS confirmation once your order has been processed and dispatched.

2. Shipping Methods

We work with trusted courier and logistics partners to ensure reliable delivery.

Depending on your location and product availability, your order may be shipped using:

  • Standard Shipping

  • Express Shipping (where available)

  • Cash on Delivery (COD) delivery (where applicable)

The available shipping options will be displayed during checkout.

3. Shipping Charges

We are pleased to offer FREE SHIPPING on eligible orders.

If shipping charges apply to certain products, locations, or order values, they will be clearly displayed during checkout before payment is completed.

No hidden shipping charges will be added after your order is confirmed.

4. Estimated Delivery Time

Estimated delivery time for most orders is 6–7 days from the date of dispatch.

Delivery times may vary depending on:

  • Your delivery location

  • Courier partner availability

  • Weather conditions

  • Public holidays

  • Local restrictions

  • Other unforeseen circumstances

The estimated delivery date shown during checkout is an estimate and should not be considered a guaranteed delivery date.

5. Order Tracking

Once your order has been shipped, you will receive:

  • A shipping confirmation email or SMS

  • Your tracking number

  • A link to track your shipment (where available)

You can use the tracking details to monitor your order's delivery status in real time.

If you do not receive tracking information within a reasonable time after dispatch, please contact our customer support team.

6. Delivery Attempts

Our courier partners may make one or more delivery attempts before returning the package to us.

To ensure successful delivery:

  • Please provide a complete and accurate shipping address.

  • Ensure your contact number is correct and reachable.

  • Be available to receive the package during the estimated delivery period.

If delivery fails due to an incorrect address, unavailable recipient, or refusal to accept the package, additional shipping charges may apply for re-delivery, where permitted.

7. Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to factors beyond our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Transportation disruptions

  • Government restrictions

  • Public holidays

  • High order volumes

  • Courier partner delays

If your shipment is significantly delayed, we will make reasonable efforts to keep you informed and assist in resolving the issue.

8. Damaged or Missing Packages

If your order arrives:

  • Damaged,

  • Tampered with,

  • Incomplete, or

  • Incorrect,

please contact us within [Add Number of Days] of receiving the shipment.

When contacting us, please provide:

  • Your order number

  • Photos of the package and product

  • A brief description of the issue

We will investigate the matter and, where appropriate, arrange for a replacement, exchange, or refund in accordance with our Return and Refund Policy.

9. International Shipping

At present, international shipping is [Available / Not Available].

If international shipping is offered:

  • Delivery times will vary depending on the destination country.

  • Customers are responsible for any customs duties, import taxes, or other government charges imposed by the destination country unless otherwise stated.

  • We are not responsible for delays caused by customs clearance procedures.

Please check the shipping information during checkout for destination-specific availability and charges.

10. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at the time of placing an order.

We are not responsible for delays, failed deliveries, or additional charges resulting from:

  • Incorrect addresses

  • Incomplete addresses

  • Incorrect postal codes

  • Incorrect contact numbers

If you notice an error after placing your order, please contact us immediately. While we will make reasonable efforts to update your details before dispatch, we cannot guarantee changes once an order has been processed.

11. Contact Us

If you have any questions about shipping, delivery, or your order status, please contact us:

Business Name: eGadgetGo

Website: www.egadget.in

Email: swapnilsinha1123@gmail.com

Customer Support Number: 9234637763

Business Address: Gola Road T-Point,Patna

Our customer support team will be happy to assist you with any shipping-related inquiries.

Thank you for choosing eGadgetGo. We appreciate your trust and are committed to providing a reliable, transparent, and hassle-free delivery experience.